Beautiful hotel with nice staff

Traditionally I am experiencing a high standard of service by the reception team, which is always giving their best. Quick and friendly check-in and check-out. Also resolving issues if some happen, e.g. with not working room key. Thanks, will come and stay in NYX again!

Dear Mr. Kubica and Team, Thank you soo much for this fantastic experience in Nyx Hotel and for all your help. Your team is fantastic and I really appreciate the support and good communication. I will definitely recommend the hotel and this super top location . All my consideration to the whole team, My best regards ,

As a colleague of a fellow Leonardo Hotel, I was delighted to have had such an experience. Truly felt like a VIP during my stay. Hats off to hotel's staff!

From our arrival, to when we needed help, we have encountered the most attentive service. From lovely receptionist at check in, to the night shift receptionist who helped us extend our stay (during unfortunate circumstances), all were keen to help. Amazing location and beautifully decorated rooms and public spaces, the hotel is very inviting and comfortable. Would recommend it without a heartbeat. Thank you very much for the help.

The hotel was very nice, the staff were amazing, Lewis checked us in, he was very corteous and we felt immediatly welcome. Thanks to all of you!

Very good thank you

Thank you and see you next time, Jan B.

ontinue despite everything. We didn't know what to do, it's even hard for me to express the feelings of frustration we felt in those moments and we were helpless. When we arrived at the Nix Hotel, we were greeted by a nice guy whose name I don't remember. A day passed and I decided to find out if it was possible to rent a stroller. By chance I met Veronica. She was so attentive and looked for a place that rents strollers and didn't give up. She found and thanks to her we could continue our trip as we planned, calmly and peacefully. Veronica is our angel. Thanks to her and thanks to all the amazing and dedicated staff of the hotel.

Amazing experience and Professional Friendly Staff. Thank you.

Thank you so much for you Service - will recommend this to my Aussie friend. This was recommended by a friend that come to Prauge to see his son ride at the speedway GP Didn’t disappoint.

Veronika was extremely helpful in organising a surprise of Birthday balloons, chocolate cake and a bottle of fizz for my girlfriends birthday. She went above and beyond to organise everything even down to the times we would be in and out of the hotel to set everything up. Veronika was absolutely amazing and made our stay at the hotel a lifetime memory. Thank you so much to all the hotel staff and Veronika for such an amazing experience at the hotel.

Hotel was great and good value. Very central and within walking distance of everything.

Absolutely loved the hotel ! Fab location And love how funky and modern the hotel is. First of all we noticed the room had hardly no storage for a 6 day stay. We had clothes everywhere which is not how we like to live. We would love to return but to know we had some drawers for underwear , jumpers etc . There was some confusion with our bill for the room, we were told we had a complimentary bottle for my husbands birthday and when we paid our upgrade we were told there was nothing else to pay. But was charged another 20euros for this bottle after we checked out. Thank you for the stay , we will return in December 2023

I have nothing to complain everything was good.

I really enjoyed my 5 day stay here. Cool art & decor. Excellent breakfast. Friendly and helpful staff. The only thing I wasn’t keen on was the king bed (two twins) with a noticeable different between the two. The beds was comfy enough and I slept well but it’s the last thing a fine hotel should do, sacrifice the quality of bed.

Very positive encounter at the reception when checking-in.

its was so amazing that u can’t imagine how much it was so pleasant the hotel was. from the start till the end. Thanks you very much :)

Good

Very helpful and friendly personal, big room and very good breakfast. Close to the cental of Prague, means top located.

It was our first visit to Prague, and we were looking forward to this. No doubt we had a wonderful time staying over here, and we will definitely come again, and will also recommend your hotel to our friends, and family. From food to customer service everything was perfect, and we appreciate the effort you put in to make your guest comfortable. I wish you all the very best, and we will definitely come again. Thank you so much!!!! You are incredible. Maarten&Alexandra - Amsterdam

We had a birthday and the hotel bought the cake for me and arrenged a prosecco evening ,it was wonderfull